Privacy Policy

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, and address when you register or place an order.
• Device Information: Details about the device you wish to sell or buy, including model, condition, and specifications.
• Payment Information: We do not store full card details. Payments are processed securely through Razorpay.
• Usage Data: Pages visited, time spent, browser type, IP address, and device identifiers.
• Communications: Messages you send us via email, chat, or support tickets.

We use the information we collect to:

• Process your sell and buy transactions
• Send order confirmations, pickup schedules, and payment receipts
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send promotional offers (you can opt-out anytime)
• Comply with legal obligations and prevent fraud
• Verify your identity and prevent unauthorized access

We do not sell your personal information. We may share your data with:

• Service Providers: Logistics partners for device pickup/delivery, payment processors (Razorpay), and cloud hosting providers.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred.
• With Your Consent: Any other sharing will be done only with your explicit consent.

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences and cart items
• Analyze website traffic and usage patterns
• Deliver relevant advertisements

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a machine-readable format

To exercise these rights, contact us at privacy@casifysell.in

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.